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This bid has been awarded to NATIONAL Public Relations.

This RFI seeks to locate vendors that would have the resources and experience to conduct a comprehensive audit of BCER’s website.

Download RFI22024001 - UI-UX Consultant Description


This Request for Information seeks to locate vendors that would have the resources and experience to conduct a competitively priced user experience audit of BCER’s website and provide a comprehensive report back to Regulator staff.

Questions and Answers

If you have any questions about this posting, please email

Craft CMS

~150 pages – However, this is not necessarily relevant to this RFI as we are mainly interested in considerations for our homepage

Yes, but again, not relevant to this RFI – we’re only interested in our Homepage at

No – but suggestions for overall navigation will be welcome.


If content changes are necessary, the BCER will be providing it.

We have recently rebranded, and our mandate is expanding. Want to look at freshening the website with a lens to the new mandate.

The BCER Leadership is keen to see some changes made to the home page; the site is now three years old, and it’s time for a “refresh”.

Not specifically – when we turned the site on three years ago, it was extensively user-tested and performed well; it has now been three years and as referenced above, the BCER Leadership is keen to see a “refresh”.

We are introducing Data Narratives and would like to look at how to best implement those as part of our website.

We’re hopeful for some suggestions on how to best make the British Columbia Energy Regulator and it’s various acronyms (BCER, the Regulator, and BC Energy Regulator) appear at the top or near the top on search engines (such as Google).

We have a team of IT and Communication professionals who will implement the recommendations. It would be appreciated if there can be a relationship established with the consultant for potential follow up as needed.


There are no Amendments at this time.

Competition ID: RFI22024001